Last updated 25 October 2026.
Every statement here describes the service as it runs today. The Privacy Policy and the Terms of Use are the full documents. Where this page and those documents differ, the documents govern.
The guardrail on written work
Edapt is designed to refuse writing a student's work. Two checks run on each exchange.
The first check reads the student's message
Before the tutor answers, a fixed set of patterns reads the student's message. It looks for a direct request for finished work, such as "Write my essay" or "Give me an opening line". A match gets a fixed reply that hands the task back to the student. The tutor writes nothing on that turn.
The patterns pass a question about how to do the work. "How do I write a thesis statement?" reaches the tutor, which teaches.
The second check reads the tutor's reply
A separate AI model reviews each reply the tutor drafts before the student sees it. It reads the student's message too. It looks for work a student could hand in as their own: an essay, a thesis, a topic sentence, or an opening line.
When it finds such work, the student never sees that draft. The tutor tries again under stricter instructions, up to two more times. If every try fails the check, the student gets a fixed reply that asks them a question instead.
If the review itself fails to run, Edapt treats the draft as work and withholds it. A refused good reply costs a student a moment. A delivered essay costs the learning.
A guardrail lowers the risk and carries no promise. These checks run on every exchange in every mode.
Two more checks on what the tutor writes
- A fixed word list checks every reply for slurs. A reply that carries one is replaced in full. This check reads the tutor's words only, so a student who uses a slur still gets the tutor's correction.
- When a reply draws on curriculum material, a further check compares the reply with that material. A reply that contradicts it, or agrees with a student's mistake, goes back to the tutor for another try.
Welfare: when Edapt tells a parent
Edapt checks each student message for signs of distress, of a student about to hurt themselves, or of someone hurting them. The check also reads the student's last few earlier messages, so a disclosure spread over several turns is seen. A draft a student submits is checked the same way.
What the student sees
When the sign is strong, the tutor responds to what the student said before any schoolwork. It gives the 1737 line and Youthline, which a student can call or text free at any hour. The session stays open.
The one sign that emails a parent
Where a high-confidence sign shows a student may be about to hurt themselves, Edapt emails the adult on the account. That is the only sign that sends an email. The student is told, in one sentence, that a trusted adult connected to their account is being let know.
The email gives the student's first name and says in plain words what concerned Edapt. The first email repeats up to 300 characters of what the student wrote, so you can judge how urgent it is. A resent email leaves the words out, because Edapt keeps no copy of them. It asks you to check in that day, and names 1737 and Youthline.
- Edapt sends at most one welfare email a day for each student.
- The email goes to a confirmed address only. Confirm your email address at signup, or an alert will wait.
- The welfare record keeps the category and the time. It keeps no copy of the student's words.
When a student says someone is hurting them
Edapt tells nobody on the account. The adult on the account is sometimes the person the student means, and an email would tell that person the student had spoken. The student is given services they can reach alone: 111 in danger, Oranga Tamariki on 0508 326 459, Youthline, and 1737. Edapt keeps the record, and the family dashboard shows no trace of it.
Other signs of distress
A sign of distress alone is answered in the conversation and recorded. It sends no email. A student can then say they are struggling without an email going home that day.
The setting a parent controls
The family dashboard's Settings offer three choices for the welfare email.
- Email me when Edapt is concerned about my child. This is the default.
- Email me only for the most serious concerns. Today this sends the same email as the first choice, because self-harm is the only sign that sends one.
- Do not email me. Edapt still records the sign, and still gives your child the helplines.
No setting changes what the student is offered. No setting can make Edapt email an adult about a disclosure that someone is hurting the student.
Edapt is not an emergency service, and it does not watch an account in real time. It files no automatic report with Oranga Tamariki or the Police. In an emergency, call 111.
What a parent can see and control
A parent holds the account and adds each student. The family dashboard shows each student's:
- Study sessions
- Mastery, topic by topic
- The misconceptions the tutor corrected most this month
- Drafts submitted for feedback, shown by length and never by their words
- Welfare check-ins and welfare emails, each with the category and the time
- The week's sessions and the curriculum statements covered
A parent can also export the transcript of a study session, after confirming their password again. Each export is recorded in the security log.
From the dashboard a parent can:
- Set a subject, topic, and sub-topic the student studies alone, or clear it so the student chooses again
- Allow each sexuality education topic one by one, since Edapt teaches none of them until a parent allows it
- Choose whether to receive the weekly report email each Friday
- Choose the welfare email setting
- Erase a student's data
A student's notebook of tests, assignments, and notes is private to the student.
Where your information is stored
Edapt runs outside New Zealand, and the Privacy Policy says so first. Here is where information goes.
- Fly.io runs the service and holds the database in Sydney, Australia.
- Tigris keeps a continuous backup copy of the database, in a region Edapt has yet to pin.
- Anthropic, in the United States, receives the study conversation as it happens, because its Claude models write the tutor's replies.
- Amazon Web Services, in its Auckland region, sends Edapt's emails.
- Stripe takes payment on a page Stripe hosts. Edapt never receives the card number, and sends Stripe nothing about a student.
What Edapt does not do with your information
The Privacy Policy states three commitments. Edapt sells no personal information. It uses no student conversation to advertise anything. It trains no model of its own on your information.
Anthropic's commercial terms state that Anthropic may not train models on customer content.
How long Edapt keeps it, and how to erase it
- Study sessions and conversations: a daily sweep deletes each session 12 months after it started.
- Welfare records, drafts, and guardrail records: deleted with their session.
- Learning signals, such as mastery levels: kept until the student is erased.
- Sign-in and security records: 90 days.
- The backup: a deleted record leaves every backup copy within 30 days.
A parent erases a student from the family dashboard, with their password, and the erasure happens at once. It removes every session, the notebook, and all scores. Edapt also acts on an erasure request by email within 10 working days.
Your rights under the Privacy Act 2020
You may ask what Edapt holds about you or your child, and get a copy. You may ask Edapt to correct anything wrong. A student may ask about themselves too.
Write to edapt.support.privacy@gmail.com. Edapt answers within 20 working days. You may also complain to the Office of the Privacy Commissioner, at privacy.org.nz or on 0800 803 909.
How accounts are secured
- Passwords are stored only as a hash, never as text.
- Repeated failed sign-ins lock an account for 15 minutes.
- The service answers over HTTPS only.
- Every route that touches student data checks the caller's membership first, so one family cannot read another's account.
- A transcript export and a student erasure each need the password again.
Who runs Edapt
Edapt is operated by Agentic Limited and is a private study tutor. It is not affiliated with or endorsed by any government agency, qualifications body, or school. Years 7 to 10 follow the New Zealand Curriculum. Years 11 to 13 study Edapt's own senior curriculum.
Read the Privacy Policy and the Terms of Use in full. The features page sets out what the tutor does.