Effective date: 10 July 2026
These Terms of Service (the "Terms") are a contract between Patrick Gaines, trading as Lucid Education ("Lucid", "we", "us", "our"), and you, the account holder. By creating an account, you accept these Terms.
1.1 The Account Holder is the person who creates the account and accepts these Terms. The Account Holder must be at least 18 years of age and have the legal capacity to contract.
1.2 The Account Holder accepts these Terms for themselves and for each Student they add to the account. A Student never contracts with Lucid directly.
1.3 Where the Account Holder acts for a school (a "School"), the Account Holder warrants that they have authority to bind the School, and the School becomes a party to these Terms. Every member of the School's staff who uses Lucid must comply with these Terms, and the School is responsible for their compliance.
2.1 In a School account, staff add Students for whom the School is responsible. Lucid does not hold those Students' parents' consent directly.
2.2 The School warrants that, for each Student it adds, it holds the consent needed:
(a) to enrol the Student in Lucid; and
(b) to permit the transfer of the Student's message content to Anthropic in the United States, as described in clause 3 of the Privacy Policy.
2.3 The School indemnifies Lucid against loss arising from a breach of this warranty. This indemnity survives termination.
3.1 Lucid is a Socratic study companion for the New Zealand curriculum. It guides a Student through questions, prompts, and feedback on the Student's own work.
3.2 The Non-Generation promise. Lucid guides and gives feedback; it does not write the Student's essay, speech, or answer. This is a design principle of the service, and we hold to it.
3.3 Lucid is a study aid. It is not a school, a teacher, or an assessor. We make no promise about any grade, examination result, or academic outcome.
3.4 Lucid's tutor is powered by an artificial-intelligence model. AI output can contain errors. The Student and the Account Holder remain responsible for checking work against authoritative sources before relying on it.
4.1 The current prices — the per-Student family price and the per-School price — are stated on our pricing page at https://edapt.net.nz/pricing.html. The price shown when you subscribe is the price you pay for that billing cycle.
4.2 Subscriptions bill in advance on a recurring cycle. Stripe processes all payments; Lucid never holds your card details.
4.3 You may cancel at any time through the account dashboard. Cancellation takes effect at the end of the paid billing period. You keep access until then. We do not refund the remainder of a part-used billing period.
4.4 Clause 4.3 does not limit your rights under the Consumer Guarantees Act 1993. If the service fails to meet a guarantee under that Act, you have the remedies that Act provides, including a refund where the Act requires one.
4.5 If we change a price, we give notice by email at least 30 days before the change takes effect. The new price applies from your next billing cycle after the notice period ends.
5.1 You and each Student must use Lucid only for study within the account's purpose. You must not:
(a) attempt to obtain completed work from the tutor in breach of the Non-Generation promise, or use Lucid to present work as the Student's own where it is not
(b) probe, breach, or test the security or tenant isolation of the service
(c) use Lucid to harass, harm, or deceive any person
(d) upload content that is unlawful, or that infringes another person's rights
(e) resell, sublicense, or provide the service to anyone outside the account
(f) reverse engineer the software, or scrape or extract the curriculum corpus
5.2 We may suspend an account that breaches this clause. Where practical, we warn the Account Holder first and give a chance to fix the breach.
6.1 Lucid owns the software, the service, and the curriculum corpus, including all intellectual property in them. These Terms grant you a limited, non-exclusive, non-transferable licence to use the service while your subscription runs.
6.2 The Student owns the Student's drafts and messages. Nothing in these Terms transfers that ownership to Lucid.
6.3 You grant Lucid a limited licence to host, process, and transmit Student content solely to run the service — including sending message content to Anthropic to generate the tutor's replies, as the Privacy Policy describes. This licence ends when the content is deleted under clause 9 or the Privacy Policy.
7.1 Our collection, use, disclosure, and retention of personal information is governed by the Lucid Privacy Policy at https://edapt.net.nz/privacy.html, which forms part of these Terms.
7.2 At signup you give the authorisation described in clause 3 of the Privacy Policy for the transfer of message content to Anthropic in the United States. The service cannot operate without that transfer.
8.1 Consumer Guarantees Act. Where you acquire the service as a consumer, the Consumer Guarantees Act 1993 applies, and nothing in these Terms excludes, restricts, or modifies your rights under that Act or under the Fair Trading Act 1986.
8.2 Business use. Where a School or other Account Holder acquires the service for the purposes of a business, the parties agree under section 43 of the Consumer Guarantees Act 1993 that the Act does not apply, and that this exclusion is fair and reasonable.
8.3 Subject to clause 8.1, Lucid's total liability arising out of or in connection with the service, whether in contract, tort (including negligence), or otherwise, is capped at the fees the Account Holder paid to Lucid in the 12 months before the event giving rise to the claim.
8.4 Subject to clause 8.1, neither party is liable to the other for indirect or consequential loss, loss of profit, or loss of data, except where the loss arises from a breach of clause 2 (school consent warranty) or clause 5 (acceptable use).
8.5 Nothing in these Terms limits liability for fraud or for anything else that cannot be limited by law.
9.1 These Terms run from account creation until the account closes.
9.2 The Account Holder may close the account at any time through the dashboard. We may close an account for an unremedied breach of these Terms on 14 days' written notice, or with immediate effect for a serious breach of clause 5.
9.3 On closure, access ends and clause 6.1's licence terminates. We delete the personal information in the account 30 days after closure, as the Privacy Policy states. Clauses 2.3, 6.2, 8, and 10 survive termination.
10.1 New Zealand law governs these Terms. The courts and tribunals of New Zealand have exclusive jurisdiction over any dispute, and each party submits to that jurisdiction.
10.2 Before starting a proceeding, the parties will attempt in good faith to resolve the dispute by direct discussion for 20 working days from written notice of the dispute. This clause does not prevent either party from seeking urgent relief.
11.1 We may update these Terms. For a material change, we notify the Account Holder by email at least 30 days before the change takes effect. Continued use after the effective date is acceptance of the change. If you do not accept a material change, you may cancel under clause 4.3 before it takes effect.
12.1 These Terms, the Privacy Policy, and the pricing page are the entire agreement between the parties about the service.
12.2 If a clause of these Terms is unenforceable, the rest of the Terms stand.
12.3 A failure to enforce a clause is not a waiver of it.
12.4 You may not assign these Terms without our written consent. We may assign them to a successor of the Lucid business on notice to you.
13.1 Notices to Lucid go to support@edapt.net.nz. Notices to you go to the account email address. A notice by email is treated as received on the working day after it is sent.
These Terms were last updated on 10 July 2026.