Privacy Policy
Being finalised before launch.
The full Privacy Policy is being finalised. The summary below states plainly
what Lucid does with your data today, so you can make an informed choice. It
is a summary, not the complete legal document.
What we collect
- Your account email and a securely hashed password.
- The name of your family or school, and the roles of its members.
- For each learner: a display name and year level (a display name need not be a legal name).
- Your study conversations, drafts, and progress within the app.
Where your data is stored
Your data is stored in a database hosted in Sydney, Australia. Connections to
Lucid use encrypted HTTPS, and the database is encrypted at rest.
Who we share it with
Lucid uses three external services and no others:
-
Anthropic powers the tutor and the safety check. When you
type a message, that text and the relevant curriculum content are sent to
Anthropic to generate a reply. Anthropic processes this outside New Zealand
and Australia. We do not send your name, email, or account details to it.
-
Resend sends account emails (verification, password reset,
billing). It receives only your email address and system-generated messages,
never your study content or a learner's name.
-
Stripe processes payments, and receives only billing data,
never your study content.
We use no analytics or advertising trackers, and send no error logs to third parties.
Deleting your data
You can delete a learner's data — sessions, drafts, progress, and messages —
from your account. Deletion removes it from our database.
Children
A learner never signs up directly. A parent, guardian, or teacher creates the
account, adds the learner, and consents on their behalf.
Contact
For any privacy question, email
privacy@edapt.net.nz.